HCL Tech & ServiceNow The Future of Total Experience: Personalization, Intelligence, Powered by AI
Location: Morton's Steakhouse, San Jose, California
Invitation-Only | An Exclusive Evening of Insightful Conversation & Connection
As AI rapidly reshapes the modern enterprise, the pressure is on to reimagine experiences - internally and externally - through personalization, automation and intelligence. Join us for an exclusive dinner hosted by HCL Tech & ServiceNow, where senior leaders and AI innovations will come together to explore how to harness AI for transformative business outcomes.
In this closed-door setting, we'll dive into how AI and automation are redefining service delivery, enabling personalized experiences at scale. and unlocking competitive advantaged across the enterprise - from IT and HR to customer service and beyond.
Discussion Highlights
Transform 360: Elevate Experiences with AI
- Understanding the real impact of AI across your tech stack and workforce
- Enhancing decision-making, personalization, and operational efficiency
- Lessons from real-world case studies of successful AI transformation
- Tackling ethical, security and adoption challenges head-on
- Exploring what's next: AI trends reshaping business
AI & Automation: Unifying Intelligence Across the Enterprise
- How AI-driven insights are influencing strategy and operations
- Prioritizing use cases: customer experience, cost reduction, compliance
- Best practices for balancing innovation with human-centered design
- Overcoming implementation challenges with the right platforms and partnerships
GenAI in Action: From Concept to Impact
- Transforming workloads and service delivery through GenAI
- Unlocking value in domains like HR, finance, operations and IT
- Preparing your teams for AI adoption - tools, training and change management
- Key features and personas driving GenAI adoption within organizations
AI Agents & The Human Touch
- Where AI agents fit into your workflows today - and tomorrow
- Balancing automation with empathy in customer and employee interactions
- Future-proofing your business with adaptable, intelligent agents
Looking Ahead: The Future of AI in Business Transformation
- Key takeaways from the evening
- Visionary insights into the evolving AI landscape
- Actionable next steps for leaders embracing AI as a core business enabler
Why Attend?
This exclusive dinner offers a unique opportunity to gain executive-level insights into how AI is transforming the total experience across customer, employee and operational journeys. You'll connect with a curated group of senior leaders and digital transformation peers, fostered meaningful conversations in a relaxed, off-the-record setting. Expect to leave with actionable strategies, fresh perspective, and a clear vision of how to harness AI to drive innovation, personalization and long-term business value.