Microsoft & Hitachi Solutions Revolutionizing Manufacturing with Dynamics 365 CRM: A Data-Driven Future

🔍 Abstract Overview:

In this dynamic event, we delve into the challenges and opportunities facing manufacturers in a hyper-competitive environment. Explore how Dynamics 365 CRM, powered by advanced AI, unlocks a 360-degree view of customers, enhances sales forecasting, and revolutionizes sales operations. Learn about Microsoft Sales Copilot, an AI assistant designed for sellers, and how it transforms mundane tasks into strategic actions, elevating seller performance and driving deal closures.

Location: USA 

📌 Discussion Points:

1. AI-Powered Sales Productivity: Understand how artificial intelligence in Dynamics 365 Sales improves seller productivity and streamlines sales processes, focusing on high-value activities.

2. Sales Forecasting Accuracy: Explore the impact of AI on sales forecasting accuracy and the time saved through automated adjustments, enabling organizations to make data-driven decisions.

3. Sales Journey Orchestration: Discuss the role of AI in orchestrating customer journeys, helping sellers better connect with customers and elevate overall customer experiences.

4. Coaching and Customer Interactions: Explore strategies for using AI to coach sellers, improve customer interactions, and keep track of customer conversations for continuous improvement.

5. Collaboration Across Dynamics 365: Learn about the "Better Together" promise and how collaboration across Dynamics, the Power Platform, and Modern Work enhances the overall user experience and organizational efficiency.