Smart Communications INNOVATE: The Future of Customer Communication

Abstract: The rapid development of AI and cloud technologies is transforming the way banks and insurance companies interact with their customers. This event will delve into the exciting opportunities created by these new technologies and communication channels. Attendees will learn about the latest trends and innovations in customer communication, and discover how to leverage these technologies to improve customer service and increase satisfaction.

Key Topics:

• Optimized complaint management for insurance companies
• Redesigning customer service in banking
• Guest post from Salesforce on the topic of AI
• Insights on AWS for insurance
• AI in customer communication
• Successful customer examples

Event Highlights:

• Lectures from leading industry experts
• Sufficient time for questions and discussions
• Networking opportunities with colleagues and experts