Tata Communcations Reimagining User Journeys in the Manufacturing

Reimagining User Journeys in the Manufacturing. 

It's clear that the future is uncertain. The pandemic changes the world forever. The shock on the supply and demand sides has impacted industry over the past quarters, contributing to an acute degradation of customer satisfaction. The Manufacturing Industry Point of View (POV) is very clear: one weak link can bring an entire plant down!

Tata Communications covers the value chain starting from design, assembly, testing, sales, after sales user journeys through its Digital Fabric ecosystem. 

Whether its Private 5G Guided use cases or Low Power Wide Area (LPWAN) for Employee Health and Safety or born connected using eSIM's , for IOT/Mobility from Outbound and Inbound logistics perspective or Collaboration Platform as Service (CPaaS) for sales and after sales, Tata Communications has your plant covered, running smoothly 24/7. 

How can manufacturers achieve perfect orders while exceeding customer satisfaction? How can this high performance be sustained, even in time of disruptions?

This virtual roundtable session will discuss:

• How are IOT use cases unfolding when it comes to Smart Manufacturing and Smart Warehousing?
• How can Supply Chain be made efficient to improve inventory, NPs and Shrinkages?
• Does Smart Spaces have a role to play for Heatmap, Asset tracking, Safety in plants and Warehouses?
• Does Cx play a role in sales and after sales and if yes, what are the key levers of Cx?