UKG Building Trust & Retention in Post Acute & Senior Living
Join industry leaders for an in-depth virtual roundtable focused on the critical challenges facing post acute and senior living organizations, including the high rates of employee turnover (60%-70%) and the direct impact on resident care and financial margins.
The roundtable will dive into how organizations ca address these challenges by focusing on employee satisfaction, retention and trust-building strategies.
Key Discussion Areas:
- Employee Retention & Satisfaction:
Employees in this sector seek fair compensation, manageable workloads, work/life balance, and opportunities for career development. This roundtable will explore strategies for creating a positive workplace culture that attracts and retains talent in a highly competitive market.
- Managing Labor Costs:
With labor costs being one of the largest challenges in post acute and senior living organizations, participants will discuss pain points in areas such as recruiting, retention, time management, productivity measurement, and accurate time tracking for pay.
- Data-Driven Decisions & Pivoting:
How are organizations using data to inform decisions and adapt strategies to improve employee satisfaction, productivity and retention? This discussion will explore how leveraging data-driven insights can make a measurable difference in navigating labor challenges and improving operational outcomes.
- Increasing Employee Engagement & Reducing Burnout:
Employees in post acute and senior living settings often face burnout due to demanding work environments. The roundtable will cover approaches to empower staff, such as allowing employees to manage their own schedules, providing best-fit schedules based on skills and certifications, and proactively planning staffing based on patient intensity.
Building Trust Through Moments That Matter:
One of the primary focus areas of this roundtable will be how organizations can increase trust by paying attention to the "moments that matter" for employees. A strong people-centric workplace identity is key to attracting and retaining talent. High-trust organizations have been shown to perform better financially, with studies indicating that they are 2.5 times more likely to achieve higher revenue performance than low-trust organizations. This discussion will center on practical ways to build both cognitive and effective trust, such as through transparent communication and a reliable Human Capital Management (HCM) platform.
This roundtable will provide valuable insights into creating a workplace that prioritizes employee satisfaction and trust, ultimately leading to improved retention, enhanced patient care and better financial performance for post acute and senior living organizations.