UKG Building Trust Through Payroll and Workforce Management: Strengthening Employee Loyalty in Key Moments That Matter

Around half of employees say that as little as two perceived payroll errors is enough to get them started looking for another job, according to a survey from The Workforce Institute at UKG.

HR, Payroll & Finance executives know that the employee journey is punctuated by numerous Moments that Matter (MTM). Each moment serves to inform the employee's perspective on their organization - and is an opportunity to build trust. When examining the moments that involve employees and their use of technology, the most frequently occurring events are owned by WFM and Payroll, such as; punching in/out (twice daily), reviewing schedules (weekly), and getting paid (once per month, minimum). Furthermore these events are perfect for building cognitive trust when they receive the correct answer, e.g. "was I scheduled on the day I blocked off?" - "was my timecard correct?" or "was I paid correctly?".

Join UKG and a select group of like-minded executives for a virtual roundtable, where we will discuss how leveraging single-threaded workforce management and pay solutions can help build trust daily to get the best from your teams, no matter where they are located.